top of page
  • Writer's pictureJuan

Tips on building a Strong Communication Plan

Updated: May 12

Lean six sigma newsletter for employees


As you all know, this newsletter is tailored for those of you working in a corporate environment who aspire to advance in your careers. I share exciting new podcast episodes that provide fresh insights and actionable steps for your consideration. In each newsletter, my aim is to offer additional tips and tricks to enhance your day-to-day professional life.

We're happy to announce that we have migrated all online courses to our new WAVE webpage.

After collecting feedback from our customers (VOC), we have now made the training experience even more user-friendly by streamlining it. Once you have purchased a course, you will be directed to the members' page where you can view all the courses you have purchased. Additionally, you will be able to access a dashboard showing the progress of your courses, including those in progress and those completed. For courses in progress, you will see a progress bar visualizing the completion rate as a percentage. Once again, thanks to all of you who have participated in our (VOC) voice of the customer feedback.

online lean six sigma courses and certifications

When you purchase more than one course, you will have an overview of all purchased courses and your progress.

As a member of the WAVE website, you will also have free access to the tool vault with tutorials to all the Lean Six Sigma tools which you can access at any time when working on live projects in your organization.

Additionally, we provide you with a Six Sigma Calculator, which you can use for calculating the Sigma value (process capability).

I am looking forward to hearing about your new user experience!

Lean six sigma business tips and tricks

The tool we will highlight this month is the Communication Plan.

Why use this tool?

To keep all key people in the loop. Keeping people out of scope does not promote collaboration. Therefore, a good communication plan will reduce resistance and increase understanding and acceptance of what is planned in your project or initiative.

How to use this tool?

Step 1: List all individuals who should receive communication.

Step 2: Define the key messages to convey.

Step 3: Determine the frequency and dates of communication.

Step 4: Plan the communication method for each message (e.g., newsletter, email, meetings).

Step 5: Assign responsibility for each communication to a specific person.

Step 6: Create a detailed agenda for each communication element.

Note: You can use the template shown in the video for easy creation.

When to use this tool?

In the define phase, at the beginning of each project or initiative.

3 Dos and 3 Don’ts:

1. Do: Create a communication plan with the project sponsor.

2. Do: Treat this point as an important task, particularly if you think there may be a lot of resistance.

3. Do: Use the communication plan to reduce resistance levels and keep stakeholders informed about project updates.

1. Don't: Forget to assess whether communication should also reach non-employees such vendors, external providers, clients, etc.

2. Don't: Forget to create information in a matter that shows the project positively and aligns everyone with the company's vision and mission.

3. Don't: Neglect to announce the project's end. Often, projects are closed without sending final communication.

Watch my 3-minute video tutorial for a detailed explanation of this tool and get a free downloadable template for your upcoming projects. Find it in our tool vault at this link:

lean six sigma course spotlight

Every month we will highlight one of the 22 training and certification programs offered by WAVE.

This month we’re excited to spotlight the Presentation & Communication Skills course.

This training is particularly appealing to those who:

· Create presentations.

· Present in front of a group of people or in 1:1 meetings.

You will learn how to:

· Enhance your speaking and presentation skills.

· Apply effective techniques to improve the visual appeal of your presentation slides.

· Make it easy for your audience to follow the common thread.

· Manage nervousness when delivering a presentation.

· Improve your body language.

· Start and end your presentation in an impactful way.

· Optimize your video conferencing setup and room configuration.

· Master best practices for delivering presentations via video conferencing.

· Simplify communication of key messages.

As a bonus, you'll also receive a downloadable checklist summarizing all the key takeaways from this training.

Why is this training valuable?

· Hands-on Learning: You'll engage in practical exercises to practice and self-evaluate your progress.

· Skill Enhancement: This training improves your brand image by enhancing presentation and communication skills.

· Guidance and Support: You have the option to book 1:1 coaching at a 15% discount when connected to this course.

· Career Development: Enhance your Lean and Six Sigma certifications by becoming a better communicator through this training.

Duration of the course?

Approximately 3.5 hours of video material, plus the time required for completing the activities.

Call to Action: Check out the agenda and watch a 3-minute video for more insights: Presentation & Communication Skills.

This course serves as an important step for you in addressing the way you create slides and present them.

lean six sigma business case studies

In the Projects section on the WAVE website, my team and I are engaged in 2 compelling long-term projects:

1. Sustainability for Companies:

If your company is committed to advancing its Sustainable Development Goals (SDGs) and reducing its carbon footprint, or if you're interested in enhancing your organization's Corporate Social Responsibility (CSR) initiatives, we invite you to explore our project page on Sustainability for Companies. I’m more than happy to discuss these exciting topics with you. Discover more by visiting: Sustainability for Companies.

Customer Project Example: Reduce plastic consumption for each passenger travelling with the airline.

Initial Problem: The airline currently discards an average of 21 plastic items per flight for each passenger.

The airline transports 150 million passengers per year. That equals to single-use plastic items thrown away annually.

Goal: Reduce the number of plastic items discarded per passenger to 3 or fewer per flight.

Ensure that the total single-use plastic items thrown away per year do not exceed 450,000,000.

Solution: Review all processes involving plastic materials associated with each passenger, that are thrown away at the end of each flight by:

· Analyze plastic consumption in the end-to-end passenger processes.

· Introduce alternative options.

· Eliminate non-needed plastics.

· Encourage passengers to use refillable bottles that can be filled at the airport.

· Implement metal cutlery that can be washed and reused after each flight.

· Provide reusable cups for each passenger.

· And more!

Results: Plastic consumption per passenger decreased from 21 to 1 item!

Through a continuous improvement initiative, this number is forecasted to go down to zero.

2. Health, Happiness, and Planet:

At WAVE, we're driven not just by the goal of enhancing your business performance, but also by a deep commitment to your overall well-being, happiness, and the health of our planet. That's why we've dedicated a separate project page and a podcast to these essential topics. Here, you'll discover practical tips and valuable insights on boosting your energy, improving your health, and adopting habits that contribute to a healthier environment.

Here is an overview of the previous episodes we recently featured. Our analytics skyrocketed thanks to our incredible guests.

podcast interview with fitz koehler and andrew pace

Juan steigerwald intuition quote

I'm thrilled to share valuable content that can help you achieve outstanding results in both your professional and personal life. Keep an eye out for a brief update in four weeks, where

I'll share exciting developments with you.

Take care!


2 views0 comments


bottom of page