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  • Writer's pictureJuan

Uncover How Our Certifications Transformed One Student's Career Path!

Updated: May 11

Lean six sigma business newsletter for employees


As you all know, this newsletter is custom-tailored for those working in a corporate environment with aspirations to advance their careers. Every month, I share exciting new podcast episodes that provide fresh insights and actionable steps for your continuous development.

In this December edition, we're highlighting a new bonus episode in German language from our podcast, First WAVES.

Podcast interview with Sybille Walz

In episode 13 you will have the opportunity to hear a chat I had with one of my long term students, who successfully completed all the Lean Six Sigma certifications and is now a Master Black Belt. In this conversation she shares her journey.

I'm confident that this new episode will help you see the opportunities for your career development when you focus on continuously improving your skills through the structured approach of Lean Six Sigma.

Amazing Season 1!

We started our podcasting for employees in April 2023 ,and since then, we’ve have had many exciting shows! Here is a quick summary of season 1 with the corresponding links:

Business and sustainability podcast recap 2023

Lean six sigma business tips and tricks

The tool we will highlight this month is the SMART goal.

Why use this tool?

To have a proper and a clear goal; this will motivate the project team to collaborate with you throughout the project.

How to use this tool?

Step 1: Listen to VOC and VOB.

Step 2: Define the CTQ (Critical to Quality) linked to the VOC and VOB.

Step 3: Link it to an existing KPI or create a new KPI.

Step 4: Define USL (Upper Specification Limit) and LSL (Lower Specification Limit).

Step 5: Measure the current performance status of the process (where are we today?).

Step 6: Identify the gap between the current process performance and desired customer / business expectations.

Step 7: Set a SMART goal using a template to help you write the goal in a way that is:

· Specific. Describe exactly what needs to be achieved.

· Measurable. Make it measurable.

· Achievable. Ensure the goal is attainable.

· Realistic. The goal needs to be realistic.

· Timeframe. It should be attainable within a specific timeframe.

Note: You do not need 5 sentences for the SMART goal. You can summarize all the above points in one or two sentences.

When to use this tool?

SMART goals are written in the Define phase, and they should be written in the project charter template.

3 Do's and 3 Don'ts:

· Do: Get the goal approved by the project sponsor.

· Do: Verify with project team that everyone has understood the goal statement.

· Do: Link the goal statement one-to-one with the problem statement in the project charter.

· Don't: Write the goal without consulting VOC/VOB. (Avoid having management or SME´s set a goal they believe is right, as their assumptions may differ from client expectations).

· Don't: Set a goal without knowing the status-quo of process performance.

· Don't: Forget to include all components from the 5 (S.M.A.R.T.) categories in your 1-2 sentences.

Want to learn more?

I invite you to watch my 4-minute video tutorial, which provides a detailed examination of this tool, and to get a free downloadable template for your convenience. Here is the link:

In case you are not able to enter the tool vault, then you might need to register (or log in) first. Once registered, go to the “Define Phase” and click on the tool, “SMART Goals”.

lean six sigma tools and features


Lean Six sigma business course spotlight

We're thrilled to announce a 25% discount on all courses purchased between December 20th and January 31st. This applies for the courses for managers as well as the courses for employees.

December and January are the best times of the year to evaluate what you would like to learn for next year, that will help you achieve your targets in 2024. At WAVE, we aim to equip you with the skills necessary to achieve your new objectives in 2024.

Please explore our wide selection of courses, whether with or without Lean Six Sigma experience. The best part is that each certification comes with a measurable return, because you will apply these new skills in a real process improvement project within your company, with guidance from a WAVE coach throughout the journey.

To obtain the discount, please send an email to:

Providing the following information:

· Name of the chosen courses

· Quantity per course

· In the email subject, please mention: 25% year-end discount.

Lean six sigma business case study

In the Projects section on the WAVE website, my team and I are engaged in 2 compelling long-term projects:

1. Sustainability for Companies:

If your company is committed to advancing its Sustainable Development Goals (SDGs) and reducing its carbon footprint, or if you're interested in enhancing your organization's Corporate Social Responsibility (CSR) initiatives, we invite you to explore our project page on Sustainability for Companies. I’m more than happy to discuss these exciting topics with you. Discover more by visiting: Sustainability for Companies

Project Example: Reducing the amount of good food wasted.

Initial Problem: A logistics company was responsible for transporting food from point A to point B. 15% of that food was unsellable at point B, resulting in nearly 1 ton of food being thrown away every month.

Goal: Reduce the amount of discarded food from 1.000 kilos to 50 kilos.

Solution: We reviewed all end-to-end logistics from point A to point B and implemented the following changes:

· Analyzed the root causes of food wastage and created an action plan.

· Improved loading procedures (standards) for pallets and trucks.

· Optimized air temperature and ventilation inside the trucks.

· Modified the route to reduce the number of hours for end-to-end transport of fruits.

· Improved unloading procedures

· Adjusted supermarket standards regarding accepted and rejected items.

· Initiated a collaboration with a local NGO to collect rejected food, redirecting it to smaller local supermarkets, food-courts and to homeless shelters.

Results: The amount of discarded food was successfully reduced from 1,000 kilos to 23 kilos per month.

2. Health, Happiness, and Planet Podcast:

At WAVE, we're driven not just by the goal of enhancing your business performance, but also by a deep commitment to your overall well-being, happiness, and the health of our planet. That's why we've dedicated a separate project page and a podcast to these essential topics. Here, you'll discover practical tips and valuable insights on boosting your energy, improving your health, and adopting habits that contribute to a healthier environment.

Here is an overview of the previous episodes we recently featured. Our analytics skyrocketed thanks to our incredible guests.

Podcast interview with Therese, tara and ken and Fleur conway

Juan steigerwald  continuous improvement quote

Wishing you and your family a joyful holiday season and a Happy New Year filled with health, happiness, energy, and success.

See you in January.

Best regards,


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